Kone | Office Flow

Redefining workplace access with a seamless, touch-free journey from street to desk. KONE Office Flow delivers personalized mobility and intelligent building integration for faster, safer, and more flexible office experiences.

Role

Client Program Lead

Executive Design Director
and Design Team Leader

Responsibilities

Defined the design vision for KONE Office Flow, creating a seamless, touch-free workplace experience.

Led cross-functional teams to design mobile-based access, elevator automation, and visitor management workflows.

Directed human-centered research to understand tenant, employee, and building management needs.

Ensured design consistency, usability, and personalization across all touchpoints.

Guided stakeholder alignment and adoption of intelligent, data-driven workplace solution

Business Challenge

How might we enable seamless, flexible workplace access by reducing friction for tenants, guests, and building operators?

The Solution

Delivered a modular, touch-free access platform for seamless movement across smart office buildings

Product Design
at Global Scale

1.1M

KONE escalators in buildings worldwide

Leading distributed design and development teams across Canada, Finland, and India, I drove the creation of KONE Office Flow — a seamless, touch-free workplace access experience redefining how people move through smart buildings.

By combining strategic design leadership and iOS rapid prototyping in Toronto, local client engagement in Helsinki, and agile development in Bangalore, we delivered a scalable, human-centered product that integrates personalized mobile access, real-time intelligence, and predictive maintenance — setting a new global standard for digital workplace experiences.