Kone | Office Flow App
Redefining workplace access with a seamless, touch-free journey from street to desk. KONE Office Flow delivers personalized mobility and intelligent building integration for faster, safer, and more flexible office experiences.
Company
IBM Consulting
Industry
Industrial
Role
Client Program Lead
Executive Design Director
Design Team Leader
Responsibilities
Defined the design vision for KONE Office Flow, creating a seamless, touch-free workplace experience.
Led cross-functional teams to design mobile-based access, elevator automation, and visitor management workflows.
Directed human-centered research to understand tenant, employee, and building management needs.
Ensured design consistency, usability, and personalization across all touchpoints.
Guided stakeholder alignment and adoption of intelligent, data-driven workplace solution
✏️ Business Challenge
✍️ The Solution
How might we enable seamless, flexible workplace access by reducing friction for tenants, guests, and building operators?
Delivered a modular, touch-free access platform for seamless movement across smart office buildings
Product Design at a Global Scale
Leading distributed design and development teams across Canada, Finland, and India, I drove the creation of KONE Office Flow — a seamless, touch-free workplace access experience redefining how people move through smart buildings.
By combining strategic design leadership and iOS rapid prototyping in Toronto, local client engagement in Helsinki, and agile development in Bangalore, we delivered a scalable, human-centered product that integrates personalized mobile access, real-time intelligence, and predictive maintenance — setting a new global standard for digital workplace experiences.
1.1M
KONE escalators in buildings worldwide
